Case Study: Rental Company
This engagement involved an organizational redesign, culture realignment, and identification of proper functional relationships for the central office and 5 free-standing facilities.
Additionally, we implemented our proprietary performance evaluation system which:
- Introduced Continuous Improvement techniques into the evaluation process,
- Made the evaluation 99% objective,
- Customized the evaluation to each position, and
- Eliminated the traditional performance review with its arbitrary 5-point scales and poorly defined attributes.